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- By - James Smith
- 25 Feb 2025
Here’s a list of Jio customer care numbers in India that you can use to get support for various services, based on the latest available information as of February 25, 2025. These numbers are designed to assist with queries, complaints, and technical issues related to Jio’s mobile, JioFiber, and other services.
Service |
Customer Care Number |
Details |
---|---|---|
General Queries (Mobile) |
199 |
Toll-free from a Jio SIM for prepaid/postpaid queries. |
General Queries (Any Number) |
1800-889-9999 |
Toll-free from any phone (landline or other operators), 24/7 support. |
Complaint Helpline |
198 |
Toll-free from a Jio SIM to register complaints or technical issues. |
Tele-Verification |
1977 |
For activating new Jio SIMs via tele-verification process. |
Data Services Activation |
1800-890-1977 |
Toll-free for activating data-only services. |
JioFiber Support |
1800-896-9999 |
Dedicated helpline for JioFiber broadband queries and support. |
WhatsApp Support (Mobile) |
70007-70007 |
Save this number and send “Hi” to start a chat for mobile-related queries. |
WhatsApp Support (JioFiber) |
70005-70005 |
Chat support for JioFiber issues—just send “Hi” to begin. |
International Roaming |
+91-701-889-9999 |
For support while roaming internationally (charges may apply). |
Appellate Authority |
1800-889-3999 |
Escalation number for unresolved issues, available 9:30 AM–6:00 PM. |
MyJio App: Log in to chat with JioCare or access self-help options 24/7.
Website: Visit www.jio.com, go to the “Contact Us” section, and use the live chat or email support (e.g., care@jio.com).
Notes
Availability: Most numbers (e.g., 199, 198, 1800-889-9999) offer 24/7 support unless specified (like the Appellate Authority).
Usage: Dial 199 or 198 directly from your Jio SIM for free; use 1800 numbers from non-Jio phones. For WhatsApp, save the number and initiate a chat.
Context: These are widely recognized numbers from Jio’s official channels and customer feedback, ensuring you’ve got reliable options to connect.